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Crystal version

I have crystal version & when I go to a computer & go to [insert name here] to depost a item, but is say's that the box is full then I check the item box and there is nothing in the item box so I try to withdraw what is in the box, then I go to whats in the box I push A once then I am pressing the control pad repeatedly then it glitches up & then it restart's & I dont know why so can some one help me
 
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