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Pokécharms

StardustSpeedway
StardustSpeedway
this is just a profile i just made so i could message someone for help
Teapot
Teapot
Use the forgotten password feature (it's on the login box) to reset your password – it'll send an e-mail to the account you signed up with. Let me know if you still have problems and I'll see what we can do :)
StardustSpeedway
StardustSpeedway
i did what you said but whenever i checked my email there wasnt anything about it and i used the right email too
Teapot
Teapot
Have you checked your spam folder?
StardustSpeedway
StardustSpeedway
it wasnt in any folder
StardustSpeedway
StardustSpeedway
could i not be getting it because whenever i do the forgot password thing i look for the email on another device
Teapot
Teapot
As long as the email account is the same one on your account, it should be fine. Can you tell me the first four letters of the one you're checking on another device? (Don't say the full thing in public for safety :) )
StardustSpeedway
StardustSpeedway
what do you mean?
Teapot
Teapot
I mean the email address you're checking :)
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